SWAN PROJECT METHODOLOGY

Logistik 2 SWAN GmbH

YOUR LOGISTICS PROJECT IN BEST HANDS

With our flexible SWAN project management approach, we pave the way for the rapid success of your complex logistics project. Even before the project begins, our Project Management Office (PMO) works with you to develop a concept tailored to your needs to ensure that the project runs smoothly. The SWAN PMO also coordinates complex projects and existing resources internally and across projects, incorporates best practices into the project management process, and closely oversees project management for all customers – even before the project starts and beyond go-live.

THE SWAN PROJECT MANAGEMENT OFFICE

RESOURCE MANAGEMENT

The SWAN PMO coordinates existing resources for optimal delivery of your project. This is especially critical when employees are involved in more than one project or function. The uniform and organization-wide SWAN resource management prioritizes tasks within the different projects and takes into account, among other things, the workload and skills of the employees.

PROCESS AND METHOD RESPONSIBILITIES

The PMO uses best practices to develop project standards that are incorporated into the SWAN methodology catalog. We rely on retrospectives, intensive lessons learned workshops, and project coaching to identify recurring, consistent requirements across all projects. At the same time, we attach great importance to designing the method case flexibly in order to meet the respective project requirements of the individual customer.

ADVANCING UNIFIED PROJECT MANAGEMENT SKILLS

SWAN relies on different project management methods for project implementation, which are based on the individual requirements of the customer. The SWAN PMO therefore provides targeted and regular training for project managers in training sessions and individual project coaching to ensure consistently high quality in project management.

MULTI-PROJECT CONTROLLING & PORTFOLIO MANAGEMENT

As a higher-level instance, the PMO is responsible for multi-project controlling, so-called portfolio management. For us, it's not just classic project management metrics like time, resources and budget that count here. We also measure work progress and project satisfaction to evaluate the success of our projects. In this way, we succeed in continuously optimizing SWAN project management.

COMMUNICATION WITH STAKEHOLDERS

With the PMO, we have established a communication interface between projects, service, management and other teams involved, such as sales or business administration. This close linkage allows us to develop a project management concept already in the acquisition phase, based on the customer's individual requirements as well as our best practices.

HYBRID PROJECT MANAGEMENT APPROACH FOR FLEXIBLE PROJECT DESIGN

SWAN project management methods are part of an agile canon that is based on best practices and can be individually adapted to customer requirements. As a rule, SWAN’s project methodology is based on a combination of classic waterfall methodology as well as agile project management, which are applied along SWAN’s developed and flexibly adaptable project methodology. The project approach is typically divided into four phases: Discover/Design-Implement-Commisioning-Hypercare. These are processed one after the other (waterfall method), whereby the implement phase is carried out completely agilely in sprints and stories (agile project management).

Through this hybrid approach, SWAN combines the advantages of the different methodologies, can react flexibly and agilely to individual customer requirements, and still creates planning security and transparency.

Logistik SWAN GmbH

Reliable monitoring of all PROJECT PHASES

01

AKQUISE

Wir binden das PMO frühzeitig in den Projekt-Life-Cycle ein, meist schon in der Akquise-Phase. Dies erlaubt insbesondere eine verbesserte Planbarkeit bei der Bereitstellung von Ressourcen- und Terminplänen. Gleichzeitig erleichtern uns die Insights und Best Practices bisheriger Projekte die genaue Bestimmung des Projektumfangs.

PMO3 SWAN GmbH

02

DISCOVER & DESIGN

Vor und während des eigentlichen Projektstarts begleitet das PMO den Projektleiter eng bei allen Tätigkeiten. In diesem Rahmen werden, falls nicht bereits in der Akquise-Phase geschehen, alle Parameter des Projekts mit den übrigen laufenden Projekten abgeklärt. Hierunter fallen etwa die Planung von Terminen und Timelines, das Ressourcenmanagement sowie die Wahl der geeigneten Projektmanagement-Methodik und -Tools.

PMO SWAN GmbH

03

IMPLEMENT

Während der eigentlichen Projektphase begleitet das PMO den Projektleiter bzw. das Projekt individuell je nach Bedarf und Situation. Das PMO fungiert hier etwa als Sparringspartner des Projektleiters bei herausfordernden Situationen und unterstützt, alternative Lösungswege auszuarbeiten. Darüber hinaus bietet das PMO der SWAN im Projektverlauf verschiedene Services, wie Deeskalationsmanagement (intern und/oder mit dem Kunden), Training von PM-Skills, Bereitstellung von Auswertungen als Grundlage für das Reporting oder ggfs. auch durch Übernahme von operativen Tätigkeiten bei Engpässen des Projektleiters.

PMO4 SWAN GmbH

04

COMMISIONING

Die letzte Phase des Projektes ist die sog. Commisioning-Phase. Hier wird der Kunde bei der Vorbereitung und Durchführung des Go-Live begleitet. Die Erfahrungen der SWAN zeigen, dass sich hier ein intensiveres Coaching durch das PMO positiv auf den Projekterfolg auswirken. Das PMO unterstützt den internen Projektleiter hierbei etwa mit Templates und Checklisten, kann bei Bedarf aber auch aktiv auf das Projektmanagement, z.B. durch Aussteuerung des Projektteams, einwirken. 

PMO2 SWAN GmbH

05

HYPERCARE

Der erfolgreiche Go Live bildet den Abschluss des Projekts, das je nach Vereinbarung in den Service übergeben wird. Das PMO unterstützt auch hier bei der intensiven Übergabe, um sicherzustellen, dass durch die Weitergabe von Wissen aus dem Projekt eine optimale Betreuung auch nach Projektabschluss weitergegeben ist.

PMO5 SWAN GmbH
01Akquise
02Discover & Design
03Implement
04Commisioning
05Hypercare

We accompany our customers throughout the entire project life cycle.

HIGH-PERFORMANCE WITH THE SWAN PMO

comprehensive project support

  • Comprehensive project support - before contract signature and beyond go-live
  • Many years of experience in planning, controlling and managing as well as implementing SAP EWM and TM projects
  • Experienced and heterogeneously trained project managers
  • Classic, agile and hybrid project implementation depending on customer requirements
  • Depending on the requirements, we form a cross-functional project team with the customer
  • Use of modern project management and collaboration tools

COMPETENT AND CERTIFIED PMO

  • Support of our project managers throughout the entire project life cycle
  • Further development of our project management and collaboration tools
  • Best practice approach instead of micromanagement and rigid processes
  • Continuous education and training of our project managers through individual coaching, targeted trainings as well as knowledge transfer and exchange between the project managers
  • Continuous maturity increase of our project management methodology through retros and lessons learned
  • SWAN PMO as interface between project realization and management
  • Synchronization between Sales - Project Realization - Finance - Service
Stefanie Teichler 1 SWAN GmbH

YOUR EXPERT

STEFANIE TEICHLER

TEAMLEAD PMO

CONTACT
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